Product/Service Summary — “eWork-Out”
eWork-Out Business Processes Limited offers a Change Management and Business Process Improvment (BPI) service for organisations ‘burned out’ by notions of constant change and continuous improvement: companies suffering ‘change fatigue’, also known as “initiative overload”, or “acute repetitive change syndrome”(!); where a culture of cynicism may well have surfaced.
At eWork-Out's heart is a series of (typically, three-day) workshops specifically designed to give people in your organisation the tools to solve business problems and improve processes collaboratively and effecitively. The workshops (known as Work-Outs) are tightly structured and ordered, but eWork-Out is a good deal more than ‘just another meeting’!
The service is divided into three areas:
1. Preliminary Planning — where we clarify your requirements and define the purpose, objective and scope of the eWork-Out. We assign one or more qualified eWork-Out advocate(s) to help identify the issues, communicate expectations, identify participants and prepare your business leaders for the eWork-Out(s). Preliminary planning includes:
- Interviewing client personnel and analysing the information obtained
- Determining the best configuration — numbers of participants, number of eWork-Outs — for achieving the objectives
- Scheduling and estimating work hours for achieving the necessary results
- Identification and recommendation of an eWork-Out plan, including discussion with the client's management about specific characteristics of the participants, leadership panel and location of the eWork-Out(s)
- Preparation of a draft agenda for the eWork-Out(s), defining a base line of minimum objectives and coaching business leaders.
2. Session Coordination — where our qualified eWork-Out advocates will use specific methods to facilitate problem solving and to develop action plans. The session is used to:
- Build teams
- Build skills
- Prioritise issues.
The advocates run the various workshops and the “Town Hall” meeting with Business Leaders, facilitate “Yes/No” decisions on each recommendation and structure individual, team and Business Leader commitments.
3. Follow-up — providing the instructing client with the ability to ensure that the eWork-Out session(s) achieve the desired results. Our advocates will:
- Review each recommendation and action plan with principal stakeholders
- Document outcomes and disseminate results to the participants and communicate beyond
- Track accomplishments and outcomes of action items, ensuring that all individuals responsible for follow-up activities are fully aware that they have been tasked
- Provide necessary support.
eWork-Out's change acceleration programme is designed to apply to projects and issues which your business is currently working on and which it has prioritised strategically. We usually customise eWork-Out's programmes to fit the needs of your organisation, as follows:
LEVEL A: Strategic organisation-wide
For larger-scale corporates, involving six to eight weeks' planning
time, three or more eWork-Outs (each lasting three to five days) —
fixed POA
LEVEL B: Functional business unit
For corporates/SMEs, involving four to six weeks' planning time, two or more eWork-Outs (each lasting two to three days) — fixed POA
LEVEL C: Departmental level
For SMEs, involving two to four weeks' planning time, one or more eWork-Out (each lasting one to two days) — fixed POA
LEVEL D: “Express” Work-Out
For small and SOHO organisations, involving up to one week's planning time, one or more eWork-Out (each lasting one day) — Day Rate
We customise according to our clients' needs…
… for example, if your organisation is undergoing major change: such as a merger or acquisition; implementing a new directive (legislative, regulatory, or other); 'downsizing'; a change in management; a new strategic direction; or the launch of a new product or service. Or, as is often the case…
…all of the above!
eWork-Out's programmes are designed to help companies and organisations achieve their objectives, and are most often used to build trust; build teams; design processes and develop action plans. Our focus in all of these programmes is to measurably improve the decision-making and problem-solving skills within your organisation, in fact we guarantee it;
whether your company needs:
- a step up in sales
- to reduce cycle times in a manufacturing process
- to improve customer service response times
- to reduce breakages in key products
- to accelerate a product development cycle
- to reduce the number of customer claims and complaints
- or to improve the accuracy of system data…
…whatever the need, eWork-Out can make it happen
…our primary purpose is to improve the ability of organisations to produce results consistently, from the ground up. Working with us, your teams will identify issues, understand their root cause and generate solutions and action plans that actually get followed and carried out.
typical process improvement programmes include issues involving:
- Production scheduling and inventory management
- Order entry and fulfillment
- Customer service
- Fault resolution
- Order tracking and fulfillment
- Product develompment and product commercialisation
- Strategic planning
- Planning and budgeting
…whatever the process, use eWork-Out to break down bureaucracy, reduce costs, speed cycle times, increase quality, accelerate new products development, or address any of a host of other business process issues.
If eWork-Out was only about solving problems or reducing bureaucracy, it would still be a powerful methodology that organisations could incorporate into their repertoire of business tools…
…But eWork-Out is more than that. It is also a catalyst for creating an empowered workforce that has the self-confidence to challenge the inevitable growth of organisational bureaucracy. It creates a culture that is fast moving, innovative and without boundaries.
Whether it is intended or not, eWork-Out becomes a vehicle for developing managers and leaders who make quick decisions in an energising dialogue with employees — instead of hiding in their offices making decisions by 'fiat' (or avoiding tough decisions).
By engaging eWork-Out Business Processes Ltd, you will feel the energising power of Work-Out and get a sense of how eWork-Out can transform the social architecture of your own organisation.
Yes, I'd like to know more about eWork-Out's services
call eWork-Out now on +44 (0)20-7870 9811
Sales Manager
“My behaviour and attitude towards people in other areas of the business has changed because of the insight provided from eWork-Out and the appreciation of the difficulties they encounter.”
…Click here to see a number articles and interviews which we hope you’ll find useful
